Sales
Questions about plans, pricing for larger teams, non-profit discounts or migrating from another service.
sales@crateharbor.com
Contact
We'd love to hear from you
Whether you're comparing backup options or need a hand with your workspace, email the right team below and a real person will reply.
Support
Help with setup, restoring files or anything that isn't working the way you expect.
support@crateharbor.comGeneral & press
Partnerships, press enquiries, or anything else you'd like to ask us.
hello@crateharbor.comSupport hours
Our team is spread across time zones so someone is usually around during your working day.
Monday – Friday07:00 – 20:00 CET / 08:00 – 17:00 ET
SaturdayUrgent restore requests only
SundayClosed
Before you write
Many questions are answered in our FAQ — including how restores work, where data is stored and how billing works.
Browse the FAQ